This morning, I saw a video on Inc. magazine's website talking about "How to choose a PR agency." This was interesting to me, coming from the agency side, to look at what clients must think about in deciding to work with us. So I started thinking about each of the five "tips" given in light of Dittoe PR and our clients.

1.Use references.
Talk to friends and business contacts you know and trust to see what firms they think will be a good fit for your organization. I know we've gotten several of our clients through references and word of mouth. Since we're located in Indianapolis, it's easy for companies here to see our work and for Dittoe to attract the attention of more local clients.

2. Does a PR agency know your business?
Engage the PR agency in dialogue about your industry and business challenges. Ask them how they would likely approach your account. Dittoe works with a wide variety of clients but has particular expertise in the high tech industry. However, after working with several clients in the education industry recently, we've gained a great deal of knowledge about this industry over the past year. Similarly with working with other clients, we're continually learning as much as possible about the marketplace and various industries in order to be able to serve an increasing range of clientelle.

3. Test the chemistry between your company and the agencies that you’re looking at. Who do you think you’ll get along with best and be able to work well with? With any business partnership, it's very important to understand one another and be able to communicate well. Dittoe has a wide range of clients and therefore a wide range of client relationships. Some clients like to talk on the phone with us every day, while others will go days or sometimes even weeks between emails with us. It's our responsibility to understand our clients' needs and cater specifically to them, communicating in the method they prefer.

4. Be a partner. Make sure to let the agency know all the relevant information they might need in order to best tell your story. This is very important to a PR agency. Since what we do is "tell our clients' stories" essentially, it is critical that we have all the necessary information to paint a picture for the media. Clients who withhold information from us are doing themselves a disservice.

5. Define success. Make sure you and the agency have the same goals in mind. It is important for Dittoe to know what our clients expect of us and what will make them happy. That way, we can set our expectations - and help set theirs realistically. All clients usually say they want to be on Oprah, but unfortunately that rarely happens. Landing coverage like Good Morning America, the Wall Street Journal, and the New York Times is incredible and we're always so excited when stories like these run for our clients. Also, knowing where a client would most like to be featured is important. Some clients would actually prefer to be included in trade publications - written specifically for people in their industry - instead of national newspapers or magazines written for the general public.

Dittoe PR is very good at what we do, and we know how to achieve media coverage successfully for our clients. Anyone looking for a PR agency who would like national exposure should give us a look!